In that moment, when everything is on the line – why Laufer?
At Ease Speed for Your Critical Shipments
Airfreight can be a burden. It can throw off your landed cost. It’s what you use when things go wrong, or when your customer’s needs suddenly change, or you have an amazing opportunity if you can just get to market fast enough – it’s a high stress moment that is VERY visible within the organization.
What is it that we do that creates heroes? How do we help you be successful and compete in that moment?
The customer care, thought, and attention that goes into making you get exactly what you need: on-time deliveries, at the most affordable cost, without any worry.
This is the gold standard that we live by. We believe that your shipments should be treated with the highest level of urgency, regardless of whether you ship by air once per year or every day.
The Service We Provide Makes All the Difference
This is what you can expect when shipping airfreight with us:
- Personalized Solutions – Every airfreight scenario is unique and does not fit into a one-size-fits-all approach. Through clear and effective communication, we determine what you actually need, create a solution, and then deliver on that promise.
- Proactive Updating – When a shipment becomes critical, you shouldn’t have to worry where your cargo is at any given moment, and how the shipment is progressing. You can expect to receive up-to-date information, on key milestones, throughout the journey.
- High Level of Responsiveness – In the world of transportation, things do not always go as planned but it is how you respond to disruption that matters. We take an “all hands on deck” approach until a solution is found and you are satisfied.
- Anticipation – There is no such thing as the status quo when it comes to the complexity of shipping by air. We monitor external factors for potential risk and create shipment plans that circumvent any foreseeable issue.
- Expertise – You are busy and have more important matters to tend to than staying on top of the ever-changing world of airfreight transportation. Through internal knowledge and collaboration, we ensure that your shipments navigate multimodal, government, and customs complexity so that you can focus on what really matters.
- Friendliness – Airfreight is usually a last resort and an expensive one at that, but we believe in making the experience as enjoyable as possible. You can bet on our team to smile, help carry the load, and find ways to ease the pressure… all while providing you with the exemplary service you deserve.